Privacy Policy
Last updated: 1 May 2026
This Privacy Policy describes how COFFEE AT NO. 18 LTD ("we", "us") collects, uses, and shares information when you use the Boldridge Play website and social casino service (the "Service").
1. Information we collect
- Account information: email address, password hash.
- Game activity: in-game actions, virtual chip balances, game history.
- Technical: IP, browser, OS, device, referrer — collected via standard server logs and cookies.
- Communications: messages you send to support.
We do not collect financial information, payment cards, or banking details, because the Service does not process real-money transactions.
2. How we use it
To (a) provide and maintain the Service; (b) authenticate accounts and prevent abuse; (c) personalise your experience; (d) respond to requests; (e) comply with legal obligations; (f) improve the Service through aggregated analytics.
3. Cookies
We use cookies for session, preferences, and analytics. You can disable cookies in your browser; some features may not work without them. We do not use cookies for cross-site advertising tracking.
4. Sharing
We share information only with (a) service providers (hosting, email, analytics) under confidentiality; (b) law enforcement if required; (c) successors in a merger. We do not sell personal information.
5. Retention
Account data: while active + up to 24 months after deletion. Game logs: up to 12 months. Server logs: up to 90 days.
6. Your rights
Depending on your jurisdiction (GDPR, CCPA, etc.), you may have rights to access, correct, delete, port, or restrict the processing of personal information. Email contact@boldridge.org; we respond within 30 days.
7. Children
The Service is for users 18+. We do not knowingly collect data from anyone under 18.
8. International transfers
Information may be transferred to United Kingdom or other countries where service providers operate. We use appropriate safeguards.
9. Security
Industry-standard safeguards: encryption in transit, hashed credentials, access controls. No system is perfectly secure.
10. Changes
We may update this Privacy Policy. The "Last updated" date reflects the latest revision.
11. Contact
Privacy / rights: contact@boldridge.org
Data controller: COFFEE AT NO. 18 LTD, 18 Museum Street, London WC1A 1EP, United Kingdom, United Kingdom.